Wednesday 27 January 2016

Webcam not working on Lenovo laptop


When running Zoom on a Lenovo W540 laptop the webcam was not working despite the indicator light being active. In Zoom the webcam icon looked as if it was disabled. The laptop was running Windows 7.

2016-01-27 15_57_47-Zoom Participant ID_ 31   Meeting ID_ 364-364-797


Close Zoom or any programs that might use the webcam.

Then go to Control Panel > All Control Panel Items. Open “Lenovo – Web Conferencing”.

2016-01-27 16_04_33-Program Manager

Click “Show my video image”.

2016-01-27 16_06_16-Program Manager

Close the “Lenovo – Web Conferencing” application. The camera should now be working.